Q: What does a professional organizer do?
A: Professional organizers help people to declutter their spaces and organize their belongings in the most efficient way possible. Professional organizers also create systems, teach skills, and find solutions to help clients achieve their goals and maintain improvements.
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Q: What happens during a free consultation?
A: A free consultation is when I come to your home or business and spend 30 minutes touring the spaces you’d like to improve, talking with you about what is and isn’t working, and hearing what you hope we can accomplish. There are no strings attached and no obligation to proceed if you decide not to.
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Q: What happens during an organizing session?
A: An organizing session can begin with the process of sorting belongings. I will assist you as you make decisions about each item. Will you choose to donate it or keep it? Is it an item that needs to be disposed of and how? Once sorting is complete, I will reorganize the items, make the best and most use of the space available, and create a system that works best for you.
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Q: How long is an organizing session?
A: The amount of time required for an organizing session will depend on the size of the space to be organized, the quantity of belongings within that space, as well as any products and furniture to be assembled. I book in 3 hour minimums but up to 6 hours per day because I find that the work involved cannot be accomplished in less than 3 hours.
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Q: How do I prepare for a session?
A: While it’s important to have a path so that we can walk through the room and work, please do not clean up! It’s important for me to see all the things that the newly organized space will need to contain and have arranged. I am here to find solutions to the problems in your home so don’t worry about tidying up. I promise when I walk into your home, I will bring my enthusiasm and absolutely no judgment.
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Q: Will I have to throw stuff out?
A: I don’t insist that you purge items from your home, but I will be asking questions that will help you decide what you need and want and what you might be holding onto for other reasons. A lot of the clutter that we have in our homes is based on feelings that lie beneath the surface. Having someone to help you determine what those reasons might be and support you through the process often proves to be very helpful.
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Q: Do I have to purchase products for organizing?
A: No, you never have to purchase any extra products, but I always make suggestions for items that will improve the use of the space. I can also recommend inexpensive options capable of providing effective benefits. I am here to help you improve your life with creative solutions and helpful ideas.
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Q: Are you certified?
A: Yes! I am a member of NAPO the National Association of Productivity and Organizing Professionals and I bound by their Code of Ethics.
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Q: What if I feel embarrassed or ashamed for you to see my Hot Mess?
A: Please remember that Hot Mess is a state of mind and we are all there from time to time. Life is busy and full and challenges arise that can take priority over the state of our home. I am here to help you through the process of regaining control and healing what is supposed to be a happy and relaxing haven for you and your family.
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Q: Will you share any of my information?
A: No, the work we do and your personal information is completely confidential. If you choose to allow before and after photographs to be shared by The Hot Mess Healer, there are no names involved and I will ask you to sign a release beforehand.
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Q: How much do you charge for a session or a project?
A: My hourly fee is $50 per hour for hours spent organizing in a home and for any outside work involving research, design, shopping, or donation drop-offs.
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Q: How will I know how many hours and how much money a project will cost?
A: I typically create a proposal for each project that outlines the goals, recommendations, products suggested, estimated time frame, and estimated cost. If the project ultimately takes less time than expected, then the cost will only be for the number of hours worked. Likewise, if the project takes more hours than anticipated, the final cost will reflect the number of hours actually worked.
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Q: How far do you travel?
A: I will travel to Plymouth and the surrounding towns up to 45 minutes from Plymouth.
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Q: Is there a travel fee?
A: In accordance with the Massachusetts business travel rate, I charge $0.67 per mile.
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Q: What is your cancellation policy?
A: I require at least 24 hours notice for cancelled appointments. Appointments cancelled in less than 24 hours are subject to a 50% charge of the work that was to be done.
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Q: Do you work with businesses as well?
A: Yes!
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Q: How do I start the process?
A: It’s as easy as visiting the website and clicking on the BOOK ONLINE tab. You can select a date and time that works for you and answer a few questions so that I will be prepared for our free consultation! You may also email, call, or send messages via Facebook or Instagram. Let’s get started!